Revocation

The buyer may return the product within 14 days. The period begins with receipt of the goods. The revocation of the order should occur in written form or by return of the goods. When the revocation occurs in written form it will be sufficient keeping the deadline to mantain the revocation. Upon receipt of the returned merchandise the purchase price will be refunded. Shipping costs are entirely borne by the buyer.

RETURNS

We accept returns within 14 days after delivery. For return of goods the buyer requires a return authorization number and a copy of the invoice. Please contact us BEFORE sending back anything. We will give you a valid return authorization number. Returns without a return authorization number will not be accepted but returned immediately to the buyer on his own cost. The buyer bears the costs and risks for returns. Wrong deliveries are only accepted in undamaged, not labeled condition, in all parts complete and in original packaging. Returns will only be accepted if the defect of the goods have been pre-announced. Juwelier Pernter KG reserves the right to control the products. If the merchandise is returned without authorization as defective to the seller, Juwelier Pernter KG will charge up to the customer 50,00 Euro plus shipping costs for testing the products. Juwelier Pernter KG reserves the right to replace or refund a returned defective product with an identical or equivalent product.

Disclaimer
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